Design & testing
I connect client needs with engineering, test conversational flows, and help resolve implementation questions.
Hi! I'm Eduardo.
- AI Consultant
- Product thinking
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AI consulting · Product thinking
Working with artificial intelligence , thinking about people.
I help financial institutions turn conversational AI into clear, useful experiences—from design and testing to adoption.
I also explore ideas and build tools of my own. Sometimes to learn a language. Other times, to make everyday tasks a little simpler.
Explore the projectsProjects
Projects
Tools, prototypes, and ideas put into practice.
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From AI capability to everyday use.
At Glia, I help financial institutions test, implement, and adopt conversational AI.
Teams ready to use AI
I designed the team's AI Enablement program and train contact center managers, content writers, and IT teams.
Business value
I help clients assess chatbot ROI and turn feedback into clearer guidance for adoption.
Tools & practical knowledge
Data & analysis
SQL · Python · R · pandas · Jupyter Notebook · RStudio
SQL and Python applied in my Business Analytics studies.
Dashboards & visualization
Tableau · Power BI · Looker Studio
Dashboard creation and data visualization.
AI APIs
OpenAI · Anthropic · ElevenLabs · Gemini
API integrations in personal projects.
Design & prototyping
Figma · FigJam · Adobe Illustrator
User flows, prototypes, and visual design.
Product collaboration
Jira · Notion · ClickUp
Tools I use for organization and collaboration.
AI-assisted tools
ChatGPT · Claude · Gemini · Google Workspace
Personal tools, prototypes, and workflow automation.
Web editing
HTML · CSS
Working with existing code, drawing on my web design experience.
Foundational knowledge
RAG · JSON · JavaScript
Conceptual understanding of RAG; basic JSON and JavaScript knowledge.
Experience & education.
2024—Now
Glia
AI Consultant
Associate Conversational Consultant→Senior Associate→AI Consultant
Client-facing AI specialist for financial institutions, connecting clients, engineering, and development throughout implementation.
2023—2025
El Catrín Digital Marketing
Web Designer & Account Manager
Web design and client management for nonprofits, schools, and clinics, across UX/UI, WordPress, SEO, and client communication.
Education
Business, design & language
M.S. Business AnalyticsBusiness Data Science · In progress
B.A. Graphic Design & Digital AnimationUniversidad Autónoma de Tamaulipas
B.A. Foreign LanguagesIEST Anáhuac
Language, design, and curiosity.
My path into AI began with languages and research on professional translation. Design and business analytics broadened the way I approach problems.
Teaching taught me to explain complex ideas clearly. I bring that same care to the experiences I design and the teams I support.
Spanish · English · French · Basic German
Ideas I share.
Talks, teaching, and research on AI adoption.
AICON · IEST Anáhuac
Scheduled to lead a practical AI workshop for students at the Translation and Interpretation Congress.
AI in professional translation
Delivered a conference talk at IEST Anáhuac on AI in professional translation.
Humanities Research Colloquium
Presented my thesis research on the use and adoption of AI in professional translation.
Contact
Open to the right AI Product or Consulting opportunity
Let's talk about your next project.
Based and authorized to work in Mexico, with experience collaborating across international teams.